Hertz Car Rental Canberra Fyshwick — Car Rental in Canberra

Reviews of Hertz Car Rental Canberra Fyshwick

• Jordan

  Added 2015.10.25

  It's a hit and miss in terms of customer experience. I had to deal with Hertz because they are preferred by Suncorp (the insurer) that provided me with car rental, while my car was in repair. One of the guys at this office is extremely rude and quite aggressive. I called to explain the situation and let them know they should have charged the insurer, not me a one-way fee. This worker at Hertz Fyshwick used language such as: "you were charged 'cause you didn't listen" (not true, i had extensive comms w hertz and the insurer), "I don't care what you drive" (actually, that had to do with me changing rental cars), and generally was quite aggressive.
• Andrew

  Added 2015.08.02

  I was told that because I was late to pick up the hire car, they had given it to someone else even tho I booked it for a month! Really bad customer service here, no apology or nothing... The guys im Queanbeyan were much better and alot friendlier.
• James

  Added 2015.01.31

  Staff always friendly and helpful.
• Xavier

  Added 2014.12.24

  Good rates on clean decent cars.
• Dylan

  Added 2014.10.25

  Great service. Julie was very polite and friendly and helpful. The car was all ready to go and was a late model Corolla - nice!! All the paperwork was quick and easy to sort (resulting from a claim through AAMI). The car was immaculate and well presented. All in all a great experience, well done Julie and Hertz ;-D
• Nicholas

  Added 2014.05.28

  Very expensive and
• Luis

  Added 2013.08.08

  If given the choice, I would rather deal either with another location, or a different rental company.
• Jackson

  Added 2013.06.14

  Didn't refund my deposit until now